Simply log in to your Hometakes account and look for the "download photos" next to the property address or you can click the "download photos" link in the email that was sent to you. After clicking the link, you will be prompted to download the zipped file and to choose where to save it on your PC (A Mac will automatically start the download and save it to your downloads folder).  Then double-click on the zip file to extract the folders. Once extracted, you will see Original resolution and MLS/Low resolution photo folders. Depending on your connection speed it may take a while to download the zip file. The zip files can be as large 500 MB depending on the package ordered.  An Original size photo can be as large as 20 MB or more.  The photos from this folder should be used for print only.  For MLS and uploading to the web, you should use photos from the file named "Photos optimized for MLS placement". Trying to upload Original size photos to MLS will not work as MLS has a limit on the size of the file that can be uploaded and most of the Original sized photos are too large.  

Due to server space on our site, the zip file links are automatically deleted from our server after 60 days.  If you are reading this and it has been longer than 60 days since we filmed your tour, this does not mean that you cannot download your photos once the 'Download' link is no longer active.  It just means that you won't be able to download them all in one file.  Instructions on how to individually download them are provided by clicking the 'view download instructions' link or by Clicking Here.