If you follow our operations guide on when to arrive and how to prepare the home, then the property should be ready to film as soon as the videographer/photographer arrives. However, we realize that things don't always go as planned and you may need addtional staging time which our photographer will be happy to accomodate you with provided there isn't an appointment immediately after your appointment. However, Unfortunately we cannot help with moving or touching anything due to liabilty reasons. Please dont be offended if you ask for help and the photographer tells you they cant. It really is for liabilty reasons.