Can I download my 3D Tour to my iPad or iPhone?

Currently Andoid users can only see the tours in VR which the tour is available offline with Matterports Google Cardboard App, but Matterport says that they have something forthcoming for Android phones and tablets. 3D Showcase for iOS is actaully one of the best ways to present your 3D Tour if on a listing presentation and yount dont want to rely on anr internet connection.  By having a tour downloaded to your phone, you can enter every presentation with confidence, knowing your Tour will load quickly and that your audience will be wowed by the responsive, immersive experience of the 3D Tour.  To get started you must first download the App.  Go to the App store and search Matterport 3D Showcase and download the App. Once on your device, you'll be able to download all of your 3D Tours.

In order to download a tour, you'll then need your tour ID for the property.  Simply email us the property address of the 3D Tour and we will email you the tour ID.  After opening the App, tap the icloud button on the bottom right side of the app.  You do not need an account to download the tour so ignore the login screen.  Simply tap the magnifying glass on the top right side of the screen and enter the Tour ID.  Make sure that you enter the Tour ID in the upper and lower case letters as the Tour ID number is case sensative. Then tap the blue search button on your device. It may take a while to find your tour, please be patient while it searches.  Once found, your tour will appear on screen.  It may say "no search results" yet still show the property address.  This is an error on Matterports App but dont worry, you are still able to download the tour.  On the right of the property address, you will see a cloud icon with an arrow pointing down.  Click that and your tour will start to download. This may take a while depending on your internet connection. We recommed using a wi-fi connection with a good download speed and not your data connection.   Once it's on your phone, unless you delete it you'll have it for the life.  

Please note, that once your Matterport Tour Hosting has expired with us, you will not be able to find the tour on the App as it is deleted from Matterports server.  For that reason, we strongly encourage you to download the tour as soon as you recieve your tour.

Here are two testomies from clients of 3D Tours:  

“The major advantage of 3D Showcase for iOS is I can show customers examples anytime and anywhere without having to worry about connectivity. The speed of the demo is fantastic.” Gary Snyder.  

“3D Showcase for iOS is a HUGE bonus to me. It takes all that hassle of mobile tethering my phone and worrying about battery power and reliability away. I can just focus on the customer and am assured that they are having a great experience with no lag or loading to worry about.”